1. Are Uditi products FSSAI certified?
✅ Yes. All our products comply with FSSAI standards and are manufactured, packed, and stored under strict hygienic conditions.
2. How long does delivery take?
- Standard delivery: 3–7 working days within India.
- Metro cities may receive orders sooner (2–4 days).
- Rural/remote areas may take slightly longer.
You’ll receive a tracking link once your order is shipped.
3. Do you ship outside India?
Currently, we deliver across India only. International shipping options will be launched soon – stay tuned for updates.
4. Can I return or exchange a product?
Since our products are FMCG consumables (spices, teas, masalas, snacks), returns/exchanges are limited to the following cases:
- Wrong product delivered
- Expired product received
- Damaged item on delivery (with proof)
Requests must be raised within 48 hours of delivery. See our Returns Policy for details.
5. How can I contact customer support?
- 📧 Email: ccare.uditi@zrsenterprise.com
- 📞 Phone: +91-9745702557 (Mon–Sat, 10 AM – 6 PM)