Uditi.store, operated by ZRS Enterprise LLP, recognizes the importance of your privacy. We value your trust and are committed to safeguarding your personal information. This Policy describes how we collect, use, and protect your information. By visiting and using Uditi.store, you agree to the practices described here.
Information We Collect
We may collect the following types of information when you interact with our website:
1. Contact Information
- Name, email address, phone number, billing/shipping address, city, state, country, and pin code.
2. Payment & Billing Information
- Billing name and address, payment method.
- We do not store or collect credit card numbers, CVV, or sensitive payment data. All payments are processed securely through trusted gateways (Razorpay, UPI, cards).
3. Order & Account Information
- Order history, preferences, and communications with our support team.
4. Device & Usage Information
- IP address, browser type, device type, time spent on site, pages visited, referral links, and cookies for personalization.
How We Collect Information
- Directly: When you register, place an order, subscribe to our newsletter, or contact us.
- Passively: Through cookies, analytics tools (e.g., Google Analytics), and browsing behavior.
- Third-Party Sources: If you use social media integrations, we may receive limited information (e.g., profile name, email).
Use of Your Information
We use your information to:
- Process and deliver your orders.
- Contact you about your order status, support queries, or updates.
- Improve website performance, product offerings, and user experience.
- Send promotional offers, recipes, and brand updates (with your consent).
- Ensure security and prevent fraudulent transactions.
- Comply with legal and regulatory requirements, including FSSAI and Indian Consumer Protection laws.
Sharing of Information
We may share your information with:
- Service providers (couriers, payment processors, IT/analytics vendors) who help us deliver services.
- Legal authorities when required by law or to prevent fraud/security risks.
- Business successors in case of merger, acquisition, or business restructuring.
We do not sell or trade your personal data to third parties for commercial gain.
Email & SMS Communication
- You may receive transactional messages (order confirmations, shipping updates).
- You may also receive marketing/promotional emails (offers, product launches).
- You can opt out of promotional emails anytime by clicking “unsubscribe” or contacting us at ccare.uditi@zrsenterprise.com.
Cookies Policy
- We use cookies to enhance your browsing experience, remember preferences, and analyze site traffic.
- You may disable cookies in your browser, but some site features may not function properly.
Data Security
- All personal data is stored securely.
- Payments are processed using encrypted, PCI-DSS compliant gateways.
- While we take industry-standard precautions, no system is 100% secure.
Contact Us
For privacy-related queries, please contact:
📧 ccare.uditi@zrsenterprise.com
📞 +91-9037702557